select travel study

safety and security

GroupCare Suite of Services

Travel Protocols in a Changed World

midigating healh risks   •   emergency planning   •   pre-travel checklist

Welcome to Our Proprietary

GroupCare Program.

GroupCare is a holistic "soup to nuts" safety and well-being program for guidance and practical assistance on the ground in Europe as well as prior to departing and returning home. This program is designed to work in conjunction with any university's risk management program and is in partnership with Exlog-Global, a world leading security and risk management enterprise.

When undertaking any domestic or international travel, participants are advised that there are inherent risks in traveling abroad. Select Travel has worked with top healthcare and global risk management professionals to develop a comprehensive plan for health and safety, designed to mitigate these risks. Successful implementation of GroupCare requires the coordinated efforts of our team, our suppliers and our clients. 

The risks of exposure to Covid-19 or other diseases exists in any public place where people are present. Covid-19 is an extremely contagious disease that can lead to severe illness and even death. According to the World Health Organization, those with underlying medical conditions are especially vulnerable. By travelling with Select Travel all parties and travellers assume all risks related to exposure to Covid-19 and other diseases.

Below is a summary of the steps Select Travel is taking ourselves as well as in conjunction with suppliers and group coordinator, to help ensure the safety of all travellers.

Steps We Take to Ensure Your Safety

Our responsibility to you.

1. partner with Exlog-Global

We have partnered with Exlog-Global, a world class risk management and crisis logistics company. The result is an industry leading suite of services available to all programs travelling with us. 

2. Informed of Risks

Ensure you are informed of the latest risk profiles of areas visited on your program.

3. Service 24/7

Ensure group leadership is familiar and comfortable with the 24/7 emergency service.

4. All Compliance

Ensure all suppliers have confirmed compliance with government and health authority guidelines. This includes facemasks, social distancing, etc.

5. Immediate Correction

Immediately report any instances of noncompliance so corrective action may be taken.

6. Traveler Responsibility

Encourage participants to bring their own PPE with limited emergency supplies available whenever possible.

7. expectations

Engage in open dialogue with the group leadership prior to travel on protocols, expectations and areas of responsibility.

Coordinators responsibility to you.

1. what to expect

Help travellers be familiar with what they might expect during the program. 

2. compliance

Encourage compliance with government protocols on the ground, if any.

3. Communicate concerns

Communicate any concerns while on the ground directly to Select’s in-country team.

Suppliers responsibility to you.

1. Compliance Guidelines

Required opt-in confirmation of compliance with government and health authority guidelines.

2. swift action

React swiftly to address any reported deviation from local government health guidelines or stated policy.

3. Sanitization

Effective and visible sanitization of high traffic touch points on their equipment or facility.

4. Report Deviation

Report to Select any deviation from protocols of their travellers.

5. Adequete Supplies

Have a reasonable supply of spare PPE on hand for travellers.

Unrivaled Support 24/7

midigating healh risks   •   emergency planning   •   pre-travel checklist

in response to a changing world

Our Partnership with

Exlog-Global

In-country programs are always fully supported by our local team on the ground. New for 2022, we are delighted to announce our partnership with Exlog-Global to bring an additional level of security and reassurance to programs travelling abroad with us.

Exlog-Global is a premier emergency management company. Working with Exlog, we are able to offer an unrivalled suite of risk management capabilities and healthcare concerns, both on the ground as well as pre-departure.

dedicated response center

Global Assistance Hotline

Dedicated 24/7/365 Select Travel Response Center. This provides senior university staff and decision makers with round-the-clock access to risk advisors for travel, health and security assistance. Our Risk Advisory team will provide crisis management capability in both pre-travel planning phases and if a crisis occurs.

The hotline will facilitate access to medical consultation services including one on one confidential tele-consultation for travellers with qualified medical staff. In the event it proves necessary, and in consultation with program leadership, we will be able to arrange access to the most appropriate medical trestment (additional costs may apply).

Highlights

The unexpected can occur and for better or worse recent events both natural (think ash cloud…) and man-made (think airline strikes and terrorist incidents) have obliged us to initiate contingency plans to both reroute, re-accommodate or repatriate programs.

Contingency Plans

Local Contacts

Having the local contacts, experience and resources based in Europe rather than your home country, allows us to offer you the highest degree of security and assurance to successfully deal with all situations.

Always Monitoring

We are always in contact with European law enforcement agencies, US State Department and other national government departments to monitor the political and national security within whichever country our programs visit.

The unexpected can occur and for better or worse recent events both natural (think ash cloud…) and man-made (think airline strikes and terrorist incidents) have obliged us to initiate contingency plans to both reroute, re-accommodate or repatriate programs.

Insurance Coverage

Travel Associations

We are members of the European Tour Operators Association, National Tour Association, National Association of Foreign Study Abroad, Association of International Education Administrators and the Student Youth Travel Association.

Official Seller

We are also an official Seller of Travel in California #2101637-40

Pre-Travel Checklist for Program Coordinators

midigating healh risks   •   emergency planning   •   pre-travel checklist

We coordinate protocols to ensure safety for everyone

We recognize that every institution will have their own protocols and procedures for their travelers. In order to best ensure the health and mental well being of all travelers. We will work in tandem with you to ensure compliance with those guidelines. Nevertheless, we have our own protocols in place to protect participants, staff and suppliers. By working with us, program coordinators and traveling faculty must agree to abide by the terms shown on the checklist and ensure all program participants are fully informed and in compliance both prior to departure as well as in country.

Be Free of Covid Symptoms

Declared they are free of all symptoms typically associated with Covid-19 infection and they have not been in the close proximity of anyone known to have contracted Covid-19 within 14 days prior to departure.

Bring Protective Equipment

Agreed to bring their own personal protective equipment including face masks, gloves, sanitizers for personal use, including replenishing supplies.

Be Subject to Health Checks

Understands they may be subject to temperature checks while travelling and that registering a fever may require them to immediately self isolate and abide by the recommendations of local health officials with regard to their ongoing healthcare treatment. All costs associated with treatment will be their responsibility.

Adhere to Hygiene and Safety Protocols

Agreed to adhere to all recommended hygiene and safety protocol measures such as wearing of a face mask and/or gloves when asked to do so and limiting physical contact wherever possible including self isolation or quarantine should it be necessary.

What To Expect When Travelling

Face masks are currently no longer mandatory on international flights to/from US. However some passengers may feel more comfortable wearing them anyway. Food and beverage service may be limited. You may wish to bring your own if you have particular dietary needs.

When Flying

Ground Transportation

All private ground transportation used on our programs will have undergone rigorous deep cleaning on a regular basis. Social distancing is no longer a requirement on board private transportation.

Accommodations

All partners will have confirmed they are in compliance with applicable government and health authority guidelines. Touchless solutions will be used where possible and employees will continue to use common sense when interacting with guests.

The United Kingdom and its European neighbors have made every effort to adopt uniform standard practices of safe operation, although some local deviations can be expected. In some instances these may still include timed admissions to reduce capacity and distancing measures. As a result some delays on entry may be encountered.

Public Activities

Emergency Assistance

In the event that a traveller feels unwell during the program with symptoms similar to a Covid-19 infection, Select recommends that they get tested and report any positive result to their group leadership. However, please note this is no longer a government requirement in any European country at this time and quarantining is no longer mandatory.

What Professors Say

“Select Travel has and continues to provide excellent services before, during, and after each trip to ensure that the travel experience is first-class and memorable. They have not disappointed us, and I am confident that future trips will be equally as successful.”

D.H.

University of the Arts, PA

"This was our first year to use Select Travel of our Healthcare Study Abroad program. What I had heard about the company proved to be correct. They were very professional, easy to deal with, accommodating, creative and executed the trip without problems. We were very pleased with every aspect of the experience. I would highly recommend Select Travel.”

R.W.

Chair Department of Medical Imaging and Radiation Sciences,
Arkansas State University

"Our trip was exceptionally well-organized. Every detail was in place upon arrival in country. Select Travel went above my expectations to coordinate high-quality in-country visits and provided access to people and places that would not have been available otherwise."

Y.Y.

Professor of Music,

Hamline University

"I was concerned--having worked with a company I had developed a relationship with for many years--how the process and product I would receive with Select Travel would compare; and I am happy to tell you that you met and exceeded expectations. Bravo."

L.O.

Professor of Theatre, Valparaiso University